29 ago
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Jobgether
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España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager - MENA based in Spain.
This is a high-impact opportunity to manage strategic B2B SaaS relationships across the MENA region within the fintech, fraud, payments, and compliance space.
You will own a portfolio of key customers, serving as their trusted advisor and internal advocate.
The role combines account management, technical problem-solving, strategic analysis, and customer success.
You will help organizations maximize the value of sophisticated risk, fraud, compliance, and payment solutions.
Working closely with analytics, data science, integrations, and product teams, you will turn complex challenges into actionable outcomes.
You will also identify opportunities for account growth, improve customer efficiency, and contribute to long-term strategic planning.
This role is idóneo for an analytical, commercially minded professional who thrives in a fast-moving, globally distributed environment.
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Accountabilities
Serve as the primary point of contact for a portfolio of strategic customers, managing both day-to-day needs and long-term opportunities while maximizing customer ROI.
Develop a strong understanding of the product, technology, and strategic direction, communicating complex concepts clearly and effectively to customer stakeholders.
Translate technical, product, fraud, and compliance challenges into practical solutions and coordinate resolution processes across internal and external teams.
Advise customers on fraud, payments, compliance, and risk-management best practices, helping them address emerging challenges and improve operational outcomes.
Define, monitor, analyze, and communicate customer KPIs, using data and insights to demonstrate value and identify areas for improvement.
Provide strategic analysis and critical thinking to support customer expansion plans and identify opportunities for deeper ad
📌 Strategic Account Manager (España)
🏢 Jobgether
📍 España