At YMANT, we have been helping companies make technology work for almost 20 years. We are a highly skilled, demanding and people-focused technical team with a nationwide presence, currently in a phase of growth and professional development.

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As we continue to grow, we are looking for an on-site IT Support Engineer with fluent English and a minimum of 2 years of experience in user support and IT infrastructure management, both on-site and remotely, including VIP user support.

Workplace: Tarragona, Spain.

Key Responsibilities:

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- Provide technical support for hardware, software and end-user computing .

- Resolve, log and monitor incidents using ticketing tools .

- Provide on-site support at the plant and remote support to other group locations.

- Install, configure, update and replace IT equipment and applications.

- Provide support for meeting rooms, video conferencing systems and mobile devices .





- Manage and keep the IT asset inventory up to date.

- Provide Smart Hands / Hands & Eyes support and collaborate with external service providers.

- Provide specialized support to VIP users .

- Participate in technology projects and deployments.

- Ensure compliance with IT security policies and procedures.

Requirements:

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- Minimum 2 years of experience in IT support .

- Knowledge of IT environments and infrastructure in industrial plants .

- Experience or knowledge of OT (Operational Technology) is a plus.

- Fluent English , both written and spoken, for international meetings. (Mandatory)

- Autonomous, proactive and customer-oriented profile, with a willingness and curiosity to learn.

- Ability to work closely with the Plant Manager and international teams. xqbhyrx

- Availability to work on-site in Tarragona .

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📌 IT Support Engineer with English – Tarragona
🏢 Ymant | Servicios Informáticos
📍 Tarragona