Experteer Overview
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As Solutions Engineering Manager (EMEA) you lead a regional team that delivers technical design, integration, and optimization for client solutions. You partner with Sales, Product, and Operations to drive client outcomes, scale delivery, and improve service quality. You set the team strategy, hire and develop talent, and ensure efficient execution across complex deployments and launches. The role emphasizes leadership, operational discipline, and sound technical judgment to support growth across EMEA.
Compensaciones / Beneficios
• Lead and develop the Solutions Engineering team across EMEA, setting priorities and ensuring high-quality delivery
• Own team strategy and OKRs, translating business priorities into operating plans
• Oversee hiring, onboarding, capability development, and performance management with regular feedback
• Allocate team assignments based on priorities, capacity, skills, and scope; ensure tooling and training availability
• Provide technical support for new and existing clients, including integrations, custom solutions, troubleshooting, and product rollouts
• Handle complex client situations, escalations, and high-impact launches; guide trade-offs and keep execution moving
• Deliver strong technical recommendations to help clients adopt solutions and improve results
• Structure and resolve complex technical issues; collaborate with Product, Technical Support, and Engineering to drive resolution
• Support market-specific needs, pilots, and new product adoption across EMEA with scalability and discipline
• Partner with Sales, Account Strategy, Operations, Product,



and Support to align priorities and unblock execution
• Report team activity, risks, performance, and business impact to leadership
• Improve team operations by refining processes, clarifying ownership, and removing friction
• Sponsor tools, automation, and practical solutions to boost efficiency, quality, scalability, and revenue growth
• Convert recurring field observations into lasting process and standard improvements; encourage AI tool usage to aid prep, troubleshooting, and solution design
Responsabilidades
• 8+ years in technical solutions, technical support, or client-facing technical roles
• Experience leading or managing a team with coaching, hiring, onboarding, and performance management
• Strong foundation in web technologies (JavaScript and HTML) with working knowledge of APIs, SQL, and at least one language (Python or NodeJS)
• Strong project and stakeholder management; ability to xqbhyrx prioritise and make decisions under pressure
• Excellent communication to explain technical topics to non-technical and senior stakeholders
• Experience working cross-functionally with commercial, product, engineering, and operations teams
• Good understanding of digital advertising technology, e-commerce, and client implementation workflows
• Comfortable leading through change and process improvement
• Fluent in English (written and spoken)
• Experience managing distributed teams or working across time zones is a plus
• Familiarity with AI tools is a plus
Requisitos principales
• hybrid work model
• learning, mentorship u0026 career development
• health benefits and wellness support
• diverse and inclusive culture
• competitive pay and performance-based rewards
• equity potential depending on role and country

📌 Solutions Engineering Manager EMEA, Performance Media (Barcelona)
🏢 Criteo
📍 Barcelona