Ingram Micro seeks a highly experienced Principal Support Engineer to act as a senior technical authority for critical customer escalations across our platform ecosystem. You will own high-impact Sev1/Sev2 incidents from triage to permanent resolution, working with Engineering, Product, and senior stakeholders.You will lead incident war rooms, drive root cause analysis, and mentor teams on best practices in reliability and observability while shaping the customer experience at scale.
#J-18808-Ljbffr
📌 Senior Incident Lead & Platform Reliability Engineer (Barcelona)
🏢 Ingram Micro
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.