Experience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as an Account Manager Hybrid in Barcelona you will be part of our team of game-changers who are powering the brands of the future.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop "friends for life" at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.As an Account Manager on our team, you will:Achieving specific sales targets and maximizing sale opportunities on each and every callUse non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needsMaintain broad knowledge of products, pricing, promotions, and proceduresEnsure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')Greet customers in a courteous, friendly, and professional manner using agreed upon proceduresListen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customerClarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customerPrepare complete and accurate work including appropriately notating accounts as requiredParticipate in activities designed to improve customer satisfaction and sales performanceAnswer billing questions by talking through components of customer accountsHigh school diploma with six months of sales experience preferredAbility to effectively communicate, both written and verballySkilled in multi-tasking; including the ability to be flexible and adapt to changes quicklyBasic computer navigation skills and PC KnowledgeAbility to work as a team member, as well as independentlyAble to rotate shifts, as neededBased on location and/or program, additional experience/skills may be requiredWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we areConcentrix is a great match if you:Native level of French plus advance level of EnglishHave a solid Sales Background (outbound environment)Are achievement and goal oriented and motivated and self-starterHave strong communication and good computer skillsHave pipeline management and forecasting experienceIt would be a plus if you havePrevious experience working with channelWhat’s in it for youFull time 39 hours/week permanent contract: Monday to Thursday from 09:30 - 18:30 Friday 09:30 - 17:30Salary 21.376 euros gross/year + up to 5.500 euros gross/year in bonus + private medical insuranceGreat office location in Barcelona (hybrid after 2 months)Full paid training about the company and the project you will be working onCareer development program and specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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📌 Account manager - (French Speaking) - Hybrid (Barcelona)
🏢 Concentrix
📍 Barcelona