We are currently hiring Customer Service Representatives to join an international team in Barcelona, Spain. This role focuses on delivering high-quality customer support and ensuring a positive customer experience across multiple communication channels.This is an excellent opportunity to build your career in customer service while working in a dynamic and multicultural environment.What You Will DoHandle customer inquiries via phone, email, and chatProvide accurate and professional customer supportAssist customers with booking, account, and service-related inquiriesEscalate complex cases to the appropriate team when requiredMaintain accurate records of customer interactionsDeliver a high standard of customer serviceRequirementsIcelandic communication skills required (C1 level or above)Good English communication skills required (B2 level or above)Strong communication and problem-solving skillsCustomer-focused mindsetAbility to work on-site in Barcelona, SpainPrevious customer service experience is an advantage but not mandatoryWhat We OfferCompetitive salary packagePaid training and onboardingCareer development opportunitiesInternational and multicultural work environmentSupportive team culture
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📌 celandic Customer Service Representative (Barcelona)
🏢 CB Talents
📍 Barcelona