Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge? Design, develop and maintain automation solutions for IT infrastructure operations. Identify and implement automation opportunities to reduce manual effort and improve service quality. Optimize and manage IT operations tools, monitoring platforms and ITSM solutions. Improve Service Now workflows, CMDB quality and operational reporting capabilities. Enhance monitoring and observability platforms, reducing alert noise and improving event management. Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement. WHAT TECHNOLOGIES WILL YOU USE?Power Shell, Python and Ansible REST APIs and Tool Integrations Service Now ITSM & CMDBCentreon and Azure Monitor SCCM and Intune ITIL v4 Framework Dashboarding and Reporting Solutions Monitoring, Automation and Observability Platforms WHAT ARE WE LOOKING FOR?5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.
Strong experience with scripting and automation technologies such as Power Shell, Python and Ansible. Hands-on experience with Service Now ITSM and CMDB administration. Knowledge of monitoring and event management platforms. Experience integrating systems through APIs and automation workflows. Understanding of ITIL processes and operational governance. Advanced English communication skills. Workplace: Hybrid (Madrid)Office attendance: 3 days per week Work Schedule: 12x5 coverage (8:00-17:00 / 10:00-19:00) WHAT CAN WE OFFER YOU?Permanent contract - We offer indefinite contracts from the first day. Pay and benefits - Competitive salary and a versátil compensation plan adapted to your needs (Ticket Restaurant, Childcare Ticket, Transport Ticket and Health Insurance). Work from home options ️ - Financial support for your working from home expenses and an onboarding bonus to help you set up your workspace.