Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers.

Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do:

What We Offer

- competitive salary, a great location, and a supportive, people-first culture where your growth truly matters
- access to global projects, learning opportunities, and an inclusive environment that values every voice

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Key Responsibilities

- Strategic Partnership: Partner with logistics leadership to understand business priorities and provide strategic HR support to enhance organizational performance.
- Talent Management: Lead talent management processes, including performance reviews, succession planning, and leadership development programs.
- Recruitment Strategy:



Develop and implement effective recruitment strategies to meet JD's staffing needs in logistics and warehouse operations across Italy and Spain.
- Employee Relations: Manage employee relations, ensure a positive work environment, and address performance or behavioral issues in compliance with Italian and Spanish labor laws.
- Change Management: Support organizational change and transformation initiatives aligned with JD's global vision.
- Compliance & Benefits: Advise on compensation, benefits, and HR policies, ensuring full compliance with Italian labor law (Statuto dei Lavoratori, CCNL) and Spanish labor law (Estatuto de los Trabajadores), as well as applicable EU labor directives.
- Data-Driven Insights: Utilize HR data and analytics to continuously improve HR programs and processes.
- Culture Building: Promote employee engagement, diversity, equity, and inclusion (DEI) to strengthen JD's work culture.

Qualifications

- Experience: Minimum 5 years of HR Business Partner experience, with a background in logistics, supply chain, or high-volume distribution centers preferred.
- Communication: Fluent in English, both verbally and in writing; proficiency in Italian and/or Spanish is highly preferred. Strong negotiation skills and the ability to navigate a global corporate structure.
- Industry Knowledge: In-depth understanding of the logistics or supply chain industry, including operational challenges and frontline talent needs in the Southern European market.
- Core Competencies: Solid experience in performance management, talent development, employee relations, and organizational development.




- Stakeholder Management: Excellent interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels.
- Legal Expertise: Familiarity with Italian labor laws (CCNL frameworks, Statuto dei Lavoratori) and Spanish employment regulations (Estatuto de los Trabajadores, convenios colectivos), as well as relevant EU labor directives.

Equal Opportunity Employment

At JD.com, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one integral team working towards a shared purpose.

So let's do this. Let's deliver joy.

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📌 HR Business Partner (Madrid)
🏢 JINGDONG DEVELOPMENT ITALY
📍 Madrid