Werfen is seeking an Application Support Specialist for Transfusion & Autoinmunidad to provide technical and application support for IVD instruments and reagents. The role involves troubleshooting, guiding customers remotely, and escalating when necessary to ensure rapid issue resolution.
Key tasks include handling inquiries via phone, documenting cases, and collaborating with sales, IT, and QA teams. Occasional travel within Spain is expected, with a focus on delivering high-quality customer