rindus, a People company, is expanding its IT Service & Support leadership in Málaga, collaborating with our partner Douglas to enhance their e-commerce platform.
You will own operational processes, lead a diverse support team, and drive adoption of self-service through a knowledge base while partnering with the IT Platform team to monitor CSAT, SLA, and KPIs. Fluency in English and German is required, and a proactive, customer-first mindset is essential.
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📌 IT Support Team Lead — German & English (Flexible/Remote) (Málaga)
🏢 Rindus
📍 Málaga
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