SupportYourApp is a general Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as a Administration & Operations Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks;
Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters;
Enter, update, and monitor sales contracts within the database while maintaining high data quality standards;
Manage general administrative responsibilities including reception support, phone handling, and office management tasks;
Support day-to-day operational activities and contribute to the successful execution of internal operational projects;
Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction;
Excellent French and English communication skills (at least C1 level for both spoken and written);
Excellent communication skills with a professional, friendly, and service-oriented approach across phone, email, and internal collaboration;
Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;
Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools;
Customer service mindset with the ability to follow up promptly, resolve issues efficient
📌 (Native French (España)
🏢 SupportYourApp
📍 España
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