English Speaking Customer Support Specialist (Barcelona)

English Speaking Customer Support Specialist (Barcelona)

29 ago
|
TP
|
Barcelona

29 ago

TP

Barcelona

Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere
Responsibilities:

Assist with verification by reviewing submitted documents for completeness and accuracy
Provide friendly and effective support to advertisers via phone and email
Help ensure content compliance and respond to advertiser questions
Support performance tracking and contribute to team initiatives
Help onboard businesses and guide them through the setup process
Learn and share knowledge about regional verification practices
Take part in varied tasks in a collaborative and fast-moving environment

Requirements

C2 level of English
Experience in customer service or support roles
Clear communication skills and strong organizational habits
Ability to manage tasks independently and meet deadlines
Bachelor's degree in Business or related fields is a plus
1.5 years Experience in compliance or verification roles is desirable




General knowledge of home services industries (e.g., plumbing, electrical)
Desirable Skills
Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical a

📌 English Speaking Customer Support Specialist (Barcelona)
🏢 TP
📍 Barcelona

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