The purpose of this role is to enable and support project delivery through the capture and analysis of user and business needs, ensuring project outcomes are aligned with the service vision and business strategy.

Job Description:

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships.

We are currently looking for a Salesforce Consultant to join our team

Job Description

Requirements Analysis.
Design and implement functional solutions in projects.
Provide effort estimations for projects.
Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.
Analyze and improve application performance.
Collaborate with technology providers when required by the project.
Contribute to the validation of the solution against functional requirements.
Comply with the agreed software quality standards set by Omega's Technical Management.




Generate functional documentation for completed projects.
Collaborate within Omega's community of practice by sharing knowledge.

Requirements & Experience

Languages (Mandatory): Full professional proficiency in English is required (capable of driving business conversations and fluent written/spoken communication).
Salesforce Core Expertise: +4 years of proven experience in Salesforce administration, configuration, and consulting roles.
Multi-Cloud Experience: Strong hands-on experience working with different Salesforce clouds, such as Sales Cloud, Service Cloud, and Experience Cloud.
Communication & Interlocution: Proven capability to act as a functional liaison between clients and cross-functional technical teams to translate business requirements into functional solutions.
Methodology: Solid experience working under Agile delivery principles (SCRUM).
Languages (Mandatory): Full professional proficiency in English is required (capable of dr

📌 Salesforce Consultant (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid