About Acierta
Acierta is a global design and production house with offices in Spain, UK, France, Qatar, and the US, delivering world-class creative, production, and installation solutions across Retail and Hospitality. Since 2005, we have combined creativity, technical expertise, and operational excellence to execute projects ranging from large-scale rollouts to bespoke brand activations worldwide.

Role overview
Work arrangement: Hybrid – based in our Madrid office, with travel to Valencia twice a week.

The Account Manager plays a pivotal role in Acierta’s client services team, driving business performance across all projects and client relationships. This is a high-responsibility, goals-driven position that requires strategic thinking, client leadership, strong financial acumen, and excellent time and project management. The adecuado candidate is business-minded, thrives in a fast-paced environment, and brings deep experience in retail production.

Key Responsibilities

Client Leadership
Serve as the primary point of contact and strategic partner to clients,



fostering trust and long-term relationships
Translate client briefs into actionable proposals, then manage end-to-end project delivery
Proactively identify opportunities to grow client accounts and expand project scopes
Lead client communication across all phases, ensuring transparency, accuracy, and satisfaction
Manage reverse briefs and project debriefs, ensuring clear alignment and continuous improvement
Build and maintain strong relationships with client-side teams and external agencies

Project & Creative Oversight
Act as the internal voice of the client, aligning project outputs with their business and brand objectives
Lead cross-functional internal and external teams (creative, production, logistics) to ensure cohesive and timely project execution
Oversee development of timelines, workback schedules, and deliverables in collaboration with internal teams
Manage project meetings, calls, and documentation wi

📌 Account Manager (Madrid)
🏢 Acierta
📍 Madrid