Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.
This role is idóneo for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.
About the role
As a Customer Support Agent, you will:
Manage warranty and insurance coverage for electronic devices
Handle customer inquiries, incidents, and claims with empathy and accuracy
Deliver high-quality service in Danish, using English as the working language
Ensure a professional and positive customer experience at every interaction
What we offer
Temporary contract of 4 months, with real possibilities of continuity
On-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead.
Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotely
Paid training, delivered online and fully included in the contract
Full-time schedule: 39 hours per week, 5 working days - Monday to Friday: 9:00 – 17:00
Salary: €22,000 gross per year
International and multicultural work environment
Additional benefits
Real career growth opportunities within Foundever
Free language classes for employees
Employee Experience Program with regular team activities
Discounts on technology, private health insurance, and other services
Bring a Friend Program with referral bonuses
What we are looking for
Proficiency in Danish
Advanced English level (minimum B2)
Customer-focused mindset and strong communication skills
Previous customer service experience is a plus, but not required
Ability to adapt to different customer needs
Availability to work Hybrid in Seville
Start date: ASAP
Why join Foundever?
At Foundever, people come first. We support your professiona
📌 Danish & English Customer Support Agent (Sevilla)
🏢 Foundever
📍 Sevilla
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.