MSX International is seeking a Service Project Manager to lead contact center operations across EU markets. You will ensure delivery against client expectations, manage deliverables, and report status to clients. The role requires a strong customer service background, 3+ years in large-scale centers, fluent English and Spanish (C1), and the ability to lead roughly 130 staff, including trainers and analysts, to drive performance.
📌 EU Service Project Manager (Madrid)
🏢 Msx International
📍 Madrid
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