Outlet Senior Manager (Madrid)

Outlet Senior Manager (Madrid)

29 ago
|
Sani/Ikos Group
|
Madrid

29 ago

Sani/Ikos Group

Madrid

About the job
Food and Beverage: Outlet Senior Manager

Location:

Spain : Mallorca

Duration: Permanent

At Sani/Ikos Group, the

F&B; department

is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.

Our

F&B; Team

focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.

Responsibilities:
Operational Leadership & Excellence

Oversee all aspects of outlet operations, ensuring seamless coordination and consistency in service delivery.

Maintain a strong floor presence to lead by example, supporting service during key operational hours.

Ensure full compliance with brand standards, HACCP, and all health, safety, and hygiene requirements.

Collaborate closely with the Culinary and Bars teams to guarantee an integrated guest experience.

Oversee equipment condition and functionality within the outlet,



ensuring timely reporting of issues and submitting purchase or maintenance requests through the ERP system in line with group procedures.

People Leadership & Team Continuity

Build and lead a high-performing seasonal team, creating a positive, respectful, and motivating work environment.

Ensure effective pre-opening preparation, onboarding, and continuous training for new and returning team members.

Maintain close communication with key team members during the off-season to foster loyalty, engagement, and retention.

Take full ownership of outlet-level recruitment and selection, ensuring each hire aligns with service standards and team culture.

Inspire and coach the team toward professional growth, accountability, and consistent performance.

Financial & Business Performance

Manage the outlet’s P&L;, budgets, and forecasts to achieve or exceed financial targets.

Implement cost-control and upselling strategie

📌 Outlet Senior Manager (Madrid)
🏢 Sani/Ikos Group
📍 Madrid

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