Love turning complex travel operations into scalable system solutions?

Join the global

DERTOUR DMC network

and help shape the technology behind millions of travel experiences.

Business Analyst – Travel Systems (m/f/d)
Travel Technology | International Operations | Europe / Mediterranean / North Africa
From hotel reservations and transfers to excursions and in-destination services – travellers around the world rely on the

DERTOUR DMC network

to deliver seamless travel experiences.

Our international network includes

21 Destination Management Companies (DMCs), around 2,000 employees, 71 offices in 31 destinations and approximately 4 million guests per year.

Reliable systems and well-structured business processes are essential to keep this global travel ecosystem running smoothly.

As

DMC Business Analyst , you translate operational requirements into scalable system solutions and help optimise our mission-critical travel systems across the international DMC network.

Location
This role can be based in

any European,



Mediterranean or North African destination where a DERTOUR DMC operates

(for example Palma de Mallorca, Antalya, Iraklion, Tunis or Hurghada), with alignment to European working hours.

Your Role
Project-Focused Business Analysis

Identify, analyse and document business requirements for strategic initiatives across the general DMC network

Translate operational needs into structured technical specifications for system configuration, integration and implementation

Conduct

GAP analyses

and assess feasibility of new features within complex travel system environments

Map and optimise

end-to-end business processes

across booking, transfer and excursion operations

Facilitate workshops and stakeholder discussions across business and technology teams

Support testing processes including

UAT, regression testing and functional validation

Ensure structured communication between project leads, business owners and technology partners

Operational Excel

📌 DMC Business Analyst (Madrid)
🏢 DERTOUR DMC Network
📍 Madrid