to maximize client value and drive revenue growth. This role focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will maintain a positive revenue retention rate, ensure customer satisfaction, and contribute to the company’s long-term success.
Responsibilities
Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.
Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.
Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.
Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.
About you
2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company
Fluency in Italian Language and proficiency in English (additional European languages are a plus).
Client-focused problem solver, with experience in account management, customer success, or sales.
Passionate about customer success, going the extra mile to help clients grow.
Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.
Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success.
Our Benefits
Competitive salary – We recognize your har
📌 Account Manager – Italian Market (Madrid)
🏢 Amenitiz
📍 Madrid
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