First, a little bit about what I like the most about working at

Zurich Technology Delivery Center : The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at

Zurich

First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about

Zurich Insurance Group , a global leader in insurance, but this role specifically pertains to our

Technology Delivery Center (TDC).

Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting‑edge technological solutions and support to Zurich's local and integral business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure.



Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

What Can You Expect?

And you might be thinking: This is great, what will my day‑to‑day be like, at TDC? I’m glad you asked.

As a UX Researcher Senior you will have the opportunity to:

Collaborate

on strategic and innovative initiatives that improve the experience of internal users, such as underwriters, claims handlers, and other business teams across Zurich.

Lead

end‑to‑end research activities across multiple projects, from discovery and user interviews to usability testing, insights synthesis, and recommendations.

Support

product and business teams in understanding user needs, behaviours, pain poin

📌 Senior UX Researcher (Madrid)
🏢 Zurich 56 Company
📍 Madrid