AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.

We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team.

Main Responsibilities

Deliver excellent customer service to international clients needing health insurance for visa/residency purposes

Handle administrative tasks: data updates.

Accurately record information and escalate cases where necessary

Empathize with customers and support their integration into the Spanish healthcare system

Work Schedule

Monday to Friday from 11:00 – 19:00

Flexibility to cover different shifts occasionally (sick leave, holidays) is required

What We Offer

Full-time contract

Position is 100% remote (from anywhere in Spain)

Competitive salary + English language bonus

Path to permanent employment: Initial agency contract with progression to an indefinite contract after training

Career development opportunities – all managers and coordinators started as agents

Training provided: onboarding and ongoing support throughout your career

¡Apply now and become part of a team that values collaboration, empathy, and professional growth!

📌 Customer Care Telephone Agent - Native English and Spanish speakers (100% Remote - Based in Spain) (Madrid)
🏢 AVOS TECH
📍 Madrid