David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish-speaking Customer Service Representative for their Benalmádena office.

Position: Customer Service Representative / Online Bank Advisor

Location: Benalmádena, Spain

Work model: Hybrid (after trial)

DUTIES AND RESPONSIBILITIES:

- Provide customer support to Danish-speaking banking customers

- Handle enquiries relating to customer accounts and banking services

- Assist customers with the use of online and digital banking services

- Resolve account, payment and transaction-related issues

- Provide accurate information and guidance regarding banking services

- Handle financial and customer information accurately and confidentially

- Use transaction-processing and credit-assessment systems

- Identify and resolve customer issues efficiently and professionally

- Maintain a high standard of customer service throughout each interaction.

REQUIREMENTS:





- Fluent Danish (C2) both verbal and written. Sound command in English (B2+ level)

- Previous customer service or banking experience is an advantage

- Strong communication and customer service skills

- Good attention to detail when handling financial information

- Comfortable working with digital systems and software

- Ability to handle account, payment and transaction-related enquiries

- Professional and responsible approach when handling sensitive customer information

- Willingness to work on-site in Benalmádena.

BENEFITS:

- Excellent remuneration package and bonus structure

- Career development program and specialized courses
- A dynamic and creative team with positive and friendly atmosphere

- Guidance and tools to reach your full potential.

📌 Customer Service Representative (Danish) (Benalmádena)
🏢 David Kennedy Recruitment
📍 Benalmádena