Ensure a successful daily operation of the F&B; department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.
Responsabilidades y áreas de actuación
Coordinate the restaurant and bar team
- Provide clear guidance to team members, assigning work and instructing the team in the details of the work.
- Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met.
- Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures.
Ensure restaurant rooms preparation
- Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services.
- Plan and coordinate all room service activities to ensure efficient operation.
Ensure quality standards
- Visually inspect F&B; outlets and equipment for cleanliness and physical appearance.
- Coordinate events, in particular the organization of spaces and the coordination of suppliers.
Assist clients during events in everything that may be necessary.
- Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets.
- Review trends in food services. Recommend and initiate changes to maximize goals and objectives.
Competencias de comportamiento
Planificación y organización (Ser Eficiente)Cómo afrontar la complejidad (ser eficiente)Liderazgo y desarrollo de las personas (Ser colaborativo)Orientación empresarial (ser eficiente)Orientación hacia los objetivos (Ser Optimizado)Adaptación a la transformación (Ser Ágil)Orientación al Cliente (interno y externo) (Ser Apasionado)Capacidad de innovación (Ser Ágil)Trabajo en equipo (Ser Colaborativo)Análisis y resolución de problemas (Ser Eficiente)Resiliencia (Ser Ágil)Rigor y atención al detalle (ser eficiente)Proactividad (Ser Eficiente)Conciencia ambiental y social (Ser Consciente)