Operations & Client Support Coordinator - Marine NanoTech

Location: Palma de Mallorca

Company: Marine NanoTech

Employment: Full-time

Salary: Depending on experience

Marine NanoTech is looking for an organised, proactive and professional Operations & Client Support

Coordinator to join our team in Palma de Mallorca.

This is a varied role sitting between operations, client communication and administration. You will help ensure projects run smoothly from an administrative perspective while providing clear and professional communication to our clients throughout the process.

Key Responsibilities

Client Communication

● Act as a point of contact for clients during active and completed projects.

● Manage client communication once projects have received the internal green light.

● Provide professional updates and coordinate information between clients and our internal teams.

● Follow up with clients regarding outstanding invoices and payments.

Warranty Management

● Coordinate incoming warranty requests and manage the internal warranty process.

● Gather the required information from clients and operational teams.

● Maintain accurate records and follow warranty cases through to resolution.

● Handle client communication relating to warranty cases in a professional and timely manner.

Operations & Reporting

● Liaise closely with project managers and operational teams to collect project information.

● Prepare and maintain operational reports.

● Ensure relevant documentation and information is properly recorded and communicated internally.

● Follow up with team members to ensure required information and documentation is received on time.

Accounting Support





● Communicate with the accounting team regarding invoices and client accounts.

● Follow up on outstanding client invoices.

● Maintain clear records of payment-related communication and escalate issues when necessary.

About You

We are looking for someone who is:

● Highly organised with strong attention to detail.

● Confident and professional when communicating with clients.

● Comfortable coordinating several projects and priorities simultaneously.

● Proactive and able to follow tasks through to completion without constant supervision.

● Strong in administration, documentation and reporting.

● Comfortable working closely with operational and commercial teams.

● Able to remain professional and organised when dealing with client issues or warranty cases.

● Fluent in English, both written and spoken. Additional languages are an advantage.

● Comfortable using digital systems, spreadsheets, CRM and task-management software.

Experience within the yachting, marine, luxury service, project coordination or operations sectors would be an advantage, but is not essential for the right candidate.

What We Offer

● Full-time position with Marine NanoTech in Palma de Mallorca.

● A varied role with responsibility across operations, administration and client support.

● Opportunity to work within the international superyacht industry.

● Competitive salary depending on experience.

● Opportunity to grow with the company and take on increased responsibility over time.

If you are organised, take ownership of your work and enjoy being the person who keeps clients, administration and operations aligned, we would like to hear from you.

Please apply with your CV and a short introduction about your experience and availability.

📌 Operations & Client Support Coordinator (Palma)
🏢 Marine NanoTech
📍 Palma