Product Owner – SW CRM (Salesforce)

Location: Barcelona, Spain (Barcelona, Spain (3 days/week onsite)| Houston, US | Guadalajara, Mexico

Work Model: Full-time/ Contract

Experience: 9–12 years | Expert Level

Time Zone: EMEA (CET) + AMS (CT) overlap required

Role Overview

Seeking an experienced Product Owner – SW CRM (Salesforce) to own and manage the product backlog across Entitlements, Master Data, Order Management, Renewals, and WXP integrations . The specific initiative will be finalized as the roadmap develops.

The PO will translate product strategy into refined user stories, acceptance criteria and sprint-ready deliverables , while partnering with Product Managers, Architects, Delivery and Test Leads.

Key Responsibilities

- Own, prioritize and maintain the Salesforce CRM product backlog .
- Create detailed user stories, acceptance criteria and process flows .
- Lead backlog refinement, sprint planning, reviews, demos and retrospectives.
- Partner with Product Managers to translate roadmap priorities into delivery.
- Collaborate with Architects, Developers, Delivery and Test teams.
- Gather and prioritize requirements from business and technology stakeholders.
- Drive Salesforce workflow,



process and user-adoption improvements .
- Ensure data quality, governance, security and integration across the Salesforce ecosystem.
- Validate and sign off delivered features before production release.
- Support distributed general teams across EMEA and AMS .

Mandatory Skills & Experience

- 9–12 years of Product Owner / Salesforce product experience.
- Strong hands-on Salesforce expertise across Sales Cloud, Service Cloud, Flows, Configuration and Data Model .
- Expertise in Entitlements, Renewals, Master Data, Order Management and WXP .
- Experience with Funnel / Forecasting and subscription/partner ecosystems .
- Strong Agile/Scrum experience with 2+ full PI cycles and measurable outcomes.
- Excellent stakeholder management and communication skills.
- Comfortable working with Director+ stakeholders and globally distributed teams.

Nice to Have

- CSPO / SAFe PO/PM / Salesforce certifications .
- Experience within large enterprise/Fortune 100 technology organizations.
- Knowledge of post-sale support, entitlements and order management processes.

📌 Product Owner – SW CRM (Salesforce) (Barcelona)
🏢 iXceed Solutions
📍 Barcelona