About Us

Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers).

Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.

About The Role

We are looking for a Senior SDET (Software Development Engineer in Test) to improve software quality across the engineering organization through automation, testing platforms, quality standards and engineering enablement. This is not a feature-testing role. The focus is on building scalable quality solutions and helping teams own quality.

Our Stack

- Programming language: Python
- DB: MySQL / Mongo DB
- DevOps: AWS / Jenkins / K8S
- Web: PlayWright

What You'll Be Doing

- Build and maintain test automation frameworks
- Develop reusable testing tools and libraries
- Improve test reliability and reduce flaky tests
- Manage test data and testing infrastructure
- Integrate testing into CI/CD pipelines
- Implement release quality gates
- Improve deployment confidence and testing efficiency
- Define testing strategies and best practices
- Support teams with complex testing challenges
- Review solutions from a quality and reliability perspective
- Coach engineers on testing and quality ownership
- Create standards,



documentation and guidelines
- Drive adoption of quality practices across teams
- Analyze incidents and prevent regressions
- Track quality metrics and identify improvement opportunities

What You'll Bring

- 5+ years of testing experience
- Strong coding skills (Python or any other programming language, but willing to write on Python)
- Experience with Playwright, Cypress, Selenium, or similar (we use Playwright)
- Experience with CI/CD pipelines
- Understanding of software architecture and distributed systems

What’s In It For You

- Pleased is a remote first company in pursuit of sustainability
- A competitive salary + individual performance based bonuses every quarter
- 28 days paid annual leave
- Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
- Referral bonuses & flash bonuses
- Top of the line equipment
- Annual company retreats to provide great internal networking opportunities

Interview process

- Remote video screening with our Talent Acquisition Team
- Live coding interview
- Remote video interview with Team Members (60 Mins)
- Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

📌 Software Development Engineer in Test (España)
🏢 Pleased.com
📍 España