What is PAU:

PAU is a coworking space and creative hub, home to a vibrant community that nurtures connection, collaboration and promotes collective learning—while supporting a healthy work-life balance.

Role: Space & Front Desk

Role Overview:

We are looking for someone who will be the face and heartbeat of PAU.

You'll be essential in creating a welcoming environment and fostering a sense of belonging among our members and clients, establishing quality services and relationships, and ensuring they have the best possible experience.

Key Responsibilities:

1. Front Desk & Operations

- Manage daily front desk and space operations
- Open and close the space
- Handle mail, packages and visitor check-ins
- Ensure the space runs smoothly and is always at its best
- Track occupancy, leads and member activity
- Manage invoicing, payments and monthly admin closing
- Coordinate suppliers, stock and internal kiosk
- Keep our platforms updated and explore new channels

1. Sales & Member Experience

- Welcome visitors and show the space
- Convert visits into new members
- Lead onboarding and ensure a smooth start for every member
- Build strong, long-term relationships with our community

1. Community

- Support members throughout their full journey (onboarding to offboarding)
- Be present, helpful and attentive to daily needs
- Foster a warm,



inclusive and connected atmosphere

1. Events

- Support the planning and execution of community events
- Help shape activities based on member interests

Skills:

- +2 years experience in a similar role.
- Experience managing people. Natural talent for connecting with people, creating a warm ambience for them. Little things matter most.
- Exceptional organizational and multitasking skills, with a willingness to contribute in various areas of the project.
- Ability to remain positive in a demanding environment and be an energizer of the space.
- Passion for the creative and cultural sector, with a desire to build new relationships and networks.
- Hands-on approach with a willingness to help out to get things done.
- Community-oriented with strong interpersonal abilities.
- Strong written and verbal communication skills in both English and Spanish.

Software: Google Suite (Drive, Docs, Sheets, Slides)

Airtable, Canva, Slack, Mailchimp.

What do we offer:

Part-time position - 30 hours per week

Employment contract

Compensation will depend on experience

Friendly team A bunch of new friends

Work and participate in EU Projects

Contact:

If you think this role is for you, please send your CV to [email protected] with the subject line “Space & Front Desk”

📌 Space & Front Desk (Barcelona)
🏢 We Are Pau
📍 Barcelona