Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. We ́re a leading sports technology company specializing in Velocity Based Training (VBT) solutions used by professional teams, universities, schools, and training facilities in +40 countries. Our all-in-one platform enables coaches to program, execute, and analyze training while monitoring athlete performance and development.

We are looking for a highly motivated Customer Success Representative to join our team as soon as possible.

Role Overview As a Customer Success Representative, you will be assigned your own portfolio of clients and will be responsible for managing the entire customer lifecycle, from onboarding and adoption to renewals and account growth. Monitor customer health and proactively support clients throughout their journey.



Collaborate with internal teams to communicate customer feedback and improve the customer experience.

Requirements Professional or native-level proficiency in English and Spanish (written and spoken). Proactive mindset with strong commercial instincts. Available to start immediately .

Preferred Qualifications Additional languages such as Portuguese, French, Italian, or German are a strong plus. Previous experience in Customer Success, Account Management, Sales, or SaaS.

Experience using CRM platforms such as HubSpot. Career growth opportunities within an innovative sports technology company. If you are passionate about sports, technology, and building strong customer relationships, wed love to hear from you.

📌 Technology and Innovation Specialist (Madrid)
🏢 Vitruve
📍 Madrid