29 ago
|
Concentrix
|
Barcelona
29 ago
Concentrix
Barcelona
Job TitleCustomer Service Representative - Danish speaking - Automotive - Onsite - FA02Job DescriptionStep into a Game-Changing CareerReady to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.If you’re looking to develop your career and feel inspired, this is your opportunity.Career Growth and Personal DevelopmentThis is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.What You Will Do In This RoleAt the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet.As a Customer Service Representative (On Site)Handle calls through CRM agent portalCreate quotations and orders via SAP systemExpedite and communicate expected delivery times to customersOffer basic product advice to individual customer needs (at least catalogue knowledge)Provide first level technical assistance to help customers identify their requirements for products and servicesCall back customersLead managementOther duties and tasks as assignedYour QualificationsWe welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences,
you will thrive with us.Concentrix Is a Great Match If YouAre bilingual or proficient in Danish with an advanced level of EnglishA minimum of a high school diploma is required (additional qualifications are considered an asset).A strong interest in the technical field, along with a commitment to remain in the project for at least two years, is highly valued.You are customer-oriented, with excellent communication skills and a solid commercial mindset.A business-oriented approach will support more effective engagement with clients and stakeholders.Education in business or commercial fields, as well as prior experience in a contact centre environment, will support your development in this role, although these are not mandatory requirements.What’s In It For YouWe go beyond expectations by creating experiences that truly stand out. That’s why we invest in our people, technology, and future — including yours.In This Role, You’ll Benefit FromFull-time (39 hours/week) permanent contract, Monday to Friday (08:00-17:00)Salary of €22.000 gross/year + up to €4.000 gross/year in bonusOffice in BarcelonaReferral bonus opportunitiesFully paid training on the company and your projectCareer development programs and specialized coursesBe Your Best VersionAt Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.Concentrix is an equal opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
#J-18808-Ljbffr
📌 Customer Service Representative - Danish speaking - Automotive - Onsite (Barcelona)
🏢 Concentrix
📍 Barcelona