Company DescriptionShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly general hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.The best hotels run on Shiji—day and night.Job SummaryTo support our Customer success Operations department, we are looking for an organized and detail-oriented Ops & Translation Intern who can support day-to-day CS Operational activities, documentation updates, internal co-ordination, native Spanish and Portuguese speaker to support with translation tasks. You will be translating content for an international hotel tech brand, everything from client communications, our tools, educational content and review translations for marketing blogs and materials to product and sales collateral. This role is ideal for someone looking to develop their skills in Operations, translation, editing, and cross-cultural communication while learning how to leverage AI technology in the translation process. You need to be creative and demonstrate a strong ability to work with many internal stakeholders, form part of an agile team, and fully own the area of Spanish and Portuguese translation.What You Will doTranslate and formatClient communications (notifications,



Emails)Educational content for our Learning & Support CenterTranslate product and platform contentReview and validate machine-translated contentVerify translations against approved terminology and localisation glossariesCorrect and maintain translated content using localisation tools such as PassoloProofread and edit translated textsEnsure translation deliverables are completed within agreed timelines and quality standardsUse AI-powered translation toolsSupport CS Ops administrative tasksAssist with Client and internal queriesRequirementsAbility to sign an internship agreement with your university/school.Spanish and Portuguese native language.Fluent English is essential, other European languages are a plus.Excellent communication, organizational aptitude, ability to prioritize, multi-task and thrive in a fast-paced environment.Flexible professional who enjoys working on projects with a team.Experience within B2B marketing and SaaS a plus.Familiarity with AI-powered translation tools and willingness to learn new technologies.Strong attention to detail and comfort working with operational data.Experience with localisation, translation management, or CAT tools (e.g. Passolo) is an advantageBenefitsGrowth and well-being through access to platforms like Pluralsight, GoodHabitz, and OpenUp.Flexible work schedule/hybrid working model.Free coffee, fresh fruit at the office.Brand new office located in the center of Barcelona.International team and fantastic work environment.Team building activities and charity donation program.
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📌 CS Operations & Translation Intern (Barcelona)
🏢 Shiji Group
📍 Barcelona