29 ago
|
Viavi Solutions
|
Madrid
29 ago
Viavi Solutions
Madrid
VIAVI Solutions in Spain is seeking a Tier 1 Support Engineer for the Nitro Core system to respond to customer inquiries within SLA 8x5 or 24x7 (premium pay). Responsibilities include logging cases, diagnosing issues, and coordinating with engineering to close tickets.
The role requires bilingual English/Spanish communication, 5+ years in technical support or telecom IT, solid Linux skills, and familiarity with Wireshark, virtualization (VMware), and container tech (Docker, Kubernetes).
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📌 Tier 1 Network Support Engineer - Hybrid Role (Madrid)
🏢 Viavi Solutions
📍 Madrid