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WOLF is a leading supplier of sustainable heat pumps, hybrid solutions and highly efficient ventilation systems. WOLF supports design engineers, installers and end customers with the entire design process and the coordination of components for heating systems and air handling units within the areas of heating, solar, air handling and ventilation ensuring an optimum indoor environment – for detached houses and apartment blocks right through to office buildings and industrial plants.

WOLF is part of Ariston Group, a integral leader in sustainable climate and water comfort, listed on Euronext Milan. In 2025 the group reported 2.7 billion-euro revenues, with almost 11,000 employees, direct presence in 41 countries in 5 continents, 32 production sites and 31 research and development centers. The group demonstrates its commitment to sustainability through renewable and high-efficiency solutions, including heating heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling, electric components, and solar thermal systems, while continuously investing in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Wolf and Elco, and brands such as Calorex, NTI, Atag, Domotec, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and combustion technologies business.

Our Technical Support works directly, but with autonomy, with the Air handling Business Unit manager for managing technical issues within their area of responsibility, providing technical support, and actively participating in the implementation and development of the Air Handling Service department, contributing to the creation of local service processes and capabilities.

- Technical Customer Support
- Respond to technical inquiries from authorized service providers or installers.
- Manage technical issues in the field.
- Provide on-site technical assistance and support authorized service providers during complex interventions.




- Deliver technical training to authorized service providers.
- Perform field service interventions.
- Carry out commissioning, installation verification, and start-up activities for AHU (Air Handling Unit) systems.
- Support authorized service providers and monitor the installed fleet via online technical support platforms.
- Service Activity Development
- Actively participate in establishing and expanding service activities.
- Identify opportunities for maintenance, spare parts, warranty extensions, and retrofits within the installed base.
- Independently organize and plan service interventions and activities.
- Coordinate and collaborate with the AHU (Air Handling Units) Division's service department.
- Cooperate with the AHU Key Accounts team on interventions for strategic international clients.

Our ideal candidate has:

- Formal training equivalent to an intermediate or higher-level technical qualification in fields such as plumbing, HVAC, renewable energy, mechanics, or similar; equivalent experience will also be considered.
- Minimum of 3 years' experience in similar roles within the sector.
- Good Knowledge of English and/or German will be considered an asset.
- Advanced proficiency in Microsoft Office 365 tools.
- Customer orientation.
- Proactivity.
- Teamwork.
- Analytical, planning, and organizational skills.
- Driver's license.
- The position requires regular travel to customer sites using a company vehicle

Location: Madrid, Spain

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We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices. The compensation package will be determined based on the experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.

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📌 TECHNICAL SUPPORT (San Fernando de Henares)
🏢 Ariston Holding
📍 San Fernando de Henares