Minor Hotels - Southern Europe in Madrid is seeking a Reservations Coordinator to supervise a team of agents in the Reservations Department. The role focuses on managing booking requests across client channels and delivering excellent service in a dynamic, customer‑facing environment.
Responsibilities include supporting daily tasks, monitoring performance, and collaborating with Training and Quality teams to enhance service quality while coordinating prioritizations and process improvements.
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📌 French-Speaking Reservations Lead – Madrid Hotels
🏢 Hospitaliti
📍 Madrid
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