About the Company

Sunshinehomes is a growing property and holiday rental management company operating on the Costa del Sol. We manage multiple short-term rental properties and provide high-quality guest services, property inspections, and operational support for property owners and investors.

We are looking for a reliable, organized, and proactive team member who enjoys working with people, solving problems, and taking responsibility.

Position Overview

The Operations & Guest Services Coordinator is responsible for the daily operation of holiday rental properties, guest communication, coordination with cleaners and maintenance, and ensuring a smooth experience for both guests and property owners.

This role combines office work and field work.

Key Responsibilities

Guest & Booking Management

Respond to guest messages, inquiries, and issues promptly (before, during, and after stays)

- Coordinate check-ins and check-outs (remote and in-person when required)
- Handle guest incidents professionally and find solutions quickly
- Manage early check-ins, late check-outs, and extra service requests

Property Operations

Coordinate cleaners, laundry, and maintenance teams

- Perform property inspections (cleanliness, damages, stock)
- Report and follow up on maintenance issues
- Ensure properties are always guest-ready and meet company standards

Office & Administrative Tasks

Update daily arrival/departure schedules

- Maintain internal logs, reports,



and task lists
- Assist with office upkeep and organization
- Support other operational tasks during off-peak hours

Team & Process Support

Follow internal procedures and workflows

- Communicate clearly with team members and management
- Assist in improving operational processes when needed

Required Skills & Profile

Strong organizational and multitasking skills

- Excellent communication and problem-solving abilities
- Responsible, punctual, and trustworthy
- Comfortable using WhatsApp, email, booking platforms, and basic office software
- Ability to work under pressure during high season
- Willingness to work shifts and being adaptable

Languages

English and Spanish

- Additional languages are a plus

Experience & Education

- Previous experience in hospitality, property management, tourism, or customer service is highly valued
- No specific degree required; attitude and reliability are key

What We Offer

- Competitive salary based on experience , from 1600e for
- Training and clear internal procedures
- Opportunities to grow with the company
- Dynamic and supportive work environment

Sueldo: A partir de 1.600,00€ al mes

Preguntas para la solicitud:

- Are you looking for full or part time position ?

Idioma:

- Inglés (Deseable)

Licencia/Certificación:

- Driving license ? (Deseable)

Ubicación del trabajo: Empleo presencial

📌 OPERATIONS & GUEST SERVICES COORDINATOR (España)
🏢 Prime Management & Investing
📍 España