Barcelona, Spain, Client Services, Permanent - Full Time Solutions Engineering Manager EMEA, Performance Media Job ID: r20735 What Youll Do: The Solutions Engineering team works with Criteo's customer teams and clients across EMEA, supporting design, implementations, launches, optimization, and technical problem-solving across our solutions as part of the Operations Specialists organization.

Solutions

Engineers know the inner workings of Criteo's technology and partner closely with Sales, Account Strategy, Operations, Product, and other General teams to deliver strong client outcomes.

As Solutions Engineering

Manager EMEA, you will lead the team, set priorities, drive execution, and develop the people and operating model needed to support the region at scale. You will work closely with regional and global stakeholders to improve service quality, shorten delivery times, and help the team adapt as business needs evolve. Lead and develop the Solutions Engineering team across EMEA.

Set clear priorities, support day-to-day execution, and maintain a high bar for quality and delivery. Own the team strategy and OKRs, translating business priorities into a clear operating approach, defining focus areas, and adjusting scope as products, service levels, and account complexity evolve across the region. Own hiring, onboarding, capability development, and performance management for the team.

Organize team assignments based on business priorities, team capacity, skills, tenure, and scope. Make sure the team has the tools and training needed to deliver well. Oversee technical support for new and existing clients across EMEA, including integrations, custom solutions, consultancy, troubleshooting, optimization, and product rollouts for the topics of specialization covered by the team.





Ensure the team provides strong technical recommendations that help clients adopt solutions effectively and improve business results. Encourage the team to connect with Product, Technical Support, and Engineering teams to drive resolution. Partner closely with Sales, Account Strategy, Operations, Product, Technical Support, and peer leaders to align on priorities and unblock execution.

Report team activity, risks, performance, and business impact regularly to your manager. Sponsor the development of tools, automation, and practical solutions that improve efficiency, quality, scalability, and revenue growth.

The KPIs: Service quality and consistency. Delivery against regional business priorities and customer expectations.

Who You Are: 8+ years of experience in technical solutions, technical support, solutions engineering, or a related client-facing technical role. Previous experience leading or managing a team, with clear examples of coaching, hiring, onboarding, and performance management. Strong technical foundation in web technologies, including JavaScript and HTML, plus working knowledge of APIs, SQL, and at least one programming language such as Python or NodeJS.

Strong project and stakeholder management skills. Strong communication skills, including the ability to explain technical topics clearly to non-technical audiences and senior stakeholders.

Experience working cross-functionally with commercial, product, engineering, and operations teams. Good understanding of digital advertising technology, e-commerce, and client implementation workflows.



Fluent in English, both written and spoken.

Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses. At Criteo, our culture is as unique as it is diverse.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer: Ways of working – Our hybrid model blends home with in-office experiences, making space for both. Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Our hybrid model blends empowerment with shared in-person experiences, making space for both. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities.

Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. We come to spring off of a few great minds, back in 2005.

From the start-up incubator to the global company we are now, Criteo has grown, standing now for 37 offices and further coworking spaces across the globe. In Spain, we welcome our Criteos in our bustling office in Barcelona and our long-thriving virtual hub of Madrid. Beyond its renowned warm weather, diverse culture, and dynamic tech scene, Spain is also an amazing place to build a career.

📌 Solutions Engineering Manager EMEA, Performance Media (Barcelona)
🏢 Criteo Deutschland
📍 Barcelona