Reporting to the SAP Customer Experience leadership team, the selected candidate will be responsible for:

- Leading SAP Customer Experience implementation and transformation projects.
- Facilitating workshops, discovery sessions, and business process assessments with clients.
- Gathering business requirements and translating them into scalable SAP CX solutions.
- Designing and optimizing end-to-end sales and customer service processes.
- Configuring and implementing SAP Sales Cloud and SAP Service Cloud solutions.
- Supporting integration scenarios between SAP and third-party applications.
- Collaborating with project managers, architects, developers, and business stakeholders.
- Acting as a trusted advisor throughout the customer transformation journey.
- Supporting presales activities, solution demonstrations, and proposal development.
- Mentoring junior consultants and contributing to the growth of the SAP CX practice.
- Ensuring project delivery quality, client satisfaction, and business value realization.

The successful candidate should meet the following requirements:

- Bachelor's degree in Information Technology, Engineering, Business Administration, or a related field.
- Minimum of 5 years of experience in SAP Customer Experience, SAP CRM, or related consulting roles.
- Proven experience delivering multiple end-to-end SAP CX implementation projects.
- Strong hands-on experience with:




- SAP Sales Cloud
- SAP Sales Cloud Version 2
- SAP Service Cloud and/or SAP Service Cloud Version 2

- Deep understanding of:

- Lead-to-Cash processes
- Opportunity Management
- Account & Contact Management
- Customer Service Management
- Sales Automation
- Customer Engagement processes

- Strong consulting, communication, and stakeholder management skills.
- Experience working in international project environments.
- Fluent English, both written and spoken.

Our client is a leading international technology and consulting company with a strong focus on innovation, digital transformation, and modern enterprise solutions. As part of its continued growth, the company is expanding its SAP Customer Experience practice in Spain to support a growing portfolio of international SAP transformation projects.

- Participation in international SAP transformation projects.
- Versátil hybrid working model and remote work options.
- Private health insurance.
- Continuous learning and SAP certification opportunities.
- Long-term career development within a growing international SAP organization.
- Collaborative and people-oriented company culture.
- Regular team-building and social activities.
- 24 days of annual leave.
- Opportunity to work from Barcelona, Madrid, or Palma de Mallorca.

📌 Senior SAP Customer Experience (CX /C) Consultant (Barcelona)
🏢 Importante empresa del sector
📍 Barcelona