Minor Hotels Europe and Americas is seeking a reservations supervisor to coordinate a team of agents handling requests across European sales channels. The role focuses on delivering service excellence and achieving team targets.
You will support agents in daily tasks, monitor performance, and collaborate with Training and Quality to optimize processes. Hybrid work model with weekday hours 08:00-20:00.
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📌 Madrid Reservations Center Lead — Europe Operations, Hybrid
🏢 Minor Hotels Europe and Americas
📍 Madrid
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