Description

Customer Service Representative | Alicante (Spain) - START DATE 7th of SeptemberWant to live and work under the Spanish sun while working for one of the world's largest retail chains? This is your chance!On behalf of our client in Alicante, we are looking for enthusiastic, customer-focused Customer Service Representatives. Start date: 7 September 2026 — this is a fixed date, no earlier and no later availability.What you getSalary: €2,094.66 gross per month (€25,135.88 gross per year)Contract: Permanent contract with a 2-month probation periodWorking hours: 39 hours per week, Monday to Friday — no weekend shiftsSchedule: Monday to Friday, between 08:00 - 18:00Training: 2 weeks of mandatory on-site training in AlicanteHybrid work: Once you achieve 100% of your KPI targets, you can work hybrid (2 days in the office, 3 days from home). If targets are not met, you continue working fully on-site until they areLocation: Modern office - Alicante city centre, near the airport, and in front of the port — with a fitness centre and restaurants on siteRelocation: Choose between two options:Option 1: 2 months of shared accommodation in Alicante + travel reimbursement up to €500 (flight) or €250 (car)Option 2: Arrange your own accommodation and receive a €1,500 relocation bonus (paid with your second salary) + the same travel reimbursementSupport:



Help with your first registration with Spanish Social Security (note: this requires a valid EU/EEA passport — ID cards are not accepted)Extra benefits: Meal vouchers (tax-exempt up to €11 per working day) and supplementary health insurance covering you and your family, also tax-advantagedWhat you'll doAs a Customer Service Representative, you'll be the first point of contact for customers of a major international retail chain. You'll handle inquiries via phone, chat, and email, including:Product availability in specific storesStore opening hours and holiday schedulesStore locations and directionsGeneral questions about products, promotions, and servicesYour goal: fast, clear, customer-focused solutions, delivered in a professional and positive way.Who we're looking forCustomer-friendly, a strong communicator, and solution-orientedProactive with a problem-solving mindsetComfortable with computersThe right to live and work in Spain, with a valid EU/EEA passport (ID cards are not accepted for the registration process)Why choose this role?A permanent contract, a team that treats you as more than a number, structured training, and the chance to live in Alicante — with sun, beaches, culture, and a relaxed lifestyle right on your doorstep. Growth opportunities toward roles such as Team Leader or Trainer are part of the path.Ready for a new adventure in Spain? Apply today.

📌 Dutch speaking Customer Support - Alicante (2000€ / month) (Alicante (Alacant))
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📍 Alicante (Alacant)