Papaya Integral is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

About the Role

We're looking for a Director of Payment Operations to own end-to-end payment execution and formalize how Papaya runs payments for both B2B and B2C - building the operations engine each flow needs to scale reliably.

Key Responsibilities

- Own end-to-end payment execution.
- Streamline payment operations engine for B2B and B2C.
- Build key KPIs, reporting, processes, controls, and tooling to support payment operations at scale in the AI era.
- Collaborate cross-departmentally with teams such as GTM, Product, Finance, and others.




- Own payment SLAs; act as escalation point for delays and complex payment issues.
- Drive real-time visibility into payment status, funding health, and failure rates.
- Drive AI transformation of the department.
- Build and lead a high-performing global payment ops team.

Requirements:

- 10+ years in payment operations, managing execution at scale.
- Direct experience with both B2B and B2C payment flows.
- Track record building/formalizing payment ops function.
- Cross-functional experience with treasury, banking, product, engineering, compliance.
- Strong grasp of payment rails, cross-border/FX, and payments regulation.
- Data-driven; AI/automation mindset.
- Strong executive communication skills.
- Fintech / global payroll / EOR-AOR background a plus.

📌 Director of Payments Operations (España)
🏢 Papaya Global
📍 España