Jobgether is seeking a Team Lead for Enterprise Service Desk (FS) to lead a technical service delivery team in a fully remote environment. The role focuses on coaching, escalation, and hands-on support for Tier 1 and 2 analysts across Microsoft technologies and IT infrastructure.
You will partner with Tier 3 engineers and specialists to resolve incidents, ensure SLA adherence, and drive quality improvements while maintaining strong customer satisfaction.
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📌 Senior Enterprise Service Desk Lead - Remote Night Shift (España)
🏢 Jobgether
📍 España
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