The purpose of this position will be to manage and develop a portfolio of customers in one
country or sub-region, achieve KPI objectives (Sales, GPx, NBD, CRM and personal
objectives) according to regional marketing targets and integral pricing strategy (commercial
guidelines), obtain in-depth knowledge about customers and competitors, their product
range and share it within DNP, orchestrate a virtual account team for managing customer
relationship matrix, drive innovation and facilitate product launches, ensure process from
order to cash (incl. collection of money)
Your key responsibilities:
- Identify new business opportunities and develop own market in close cooperation with
- country/regional Sales Manager
- Define and implement customer action plans for existing and to win new accounts – set
- targets for local key accounts
- Optimize customer portfolio (profitability focus)
- Lead contract negotiations and closing deals
- Support and facilitate product launch together with other relevant functions
- Collect relevant customer and competitor information and communicate it systematically
- within DNP
- Coordinate and ensure resolution of customer complaints
- Track performance by customer and product and report accurately and timely
- Apply DNP commercial tools (e.g., CRM) and procedures
We offer:
- Unique career paths across Animal Nutrition & Health - explore what drives you
- and get the support to make it happen
- A science led company, cutting edge research and creativity everywhere – from
- biotech breakthroughs to sustainability gamechangers, you’ll work on what’s next
- Growth that keeps up with you – you join an industry leader that will develop your
- expertise and leadership
- A culture that lifts you up – with collaborative teams, shared wins, and people who
- cheer each other on.
- Customer-first approach, turning ideas into impactful solutions
You bring:
- University Degree or equ
📌 Account Manager Iberia (Barcelona)
🏢 dsm-firmenich
📍 Barcelona
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