Job Title: Business Information Security Officer (BISO) Manager - EMEA

Location: EMEA — Fully Remote

Occasional (estimated 2–5 trips/year for client site audits)

Foundever™ is a integral leader in customer experience, supporting 750+ of the world's leading brands with 170,000 associates across 45+ countries. Our Global Security team sits at the heart of how we protect clients, people, and operations — and the BISO function is where security meets business strategy.As BISO Manager , you'll be the primary security point of contact for enterprise clients across the EMEA region, representing Foundever's security posture throughout the full client lifecycle — from contract reviews and security questionnaires through to audits, implementations, and incident coordination.You'll manage a small team of Security Analysts and work closely with Legal, IT, Operations, and Business Development.
1) Serve as the primary EMEA security contact for enterprise clients across all stages of the engagement lifecycle
2) Lead and respond to client security questionnaires,



contract security language reviews, and SOW assessments
3) Represent Foundever's security posture in client meetings, pre-sales calls, and RFP responses — collaborating with Legal, Sales, and IT Solutions
3) Conduct physical security reviews on a project basis , triggered by specific client audit requirements or contract obligations (not a routine daily function)
2) Support new client implementations by identifying and mitigating security risks during project setup

1) Manage and mentor a small team of BISO Security Analysts
2) Delegate, guide, and support the professional development of direct reports

1) Advise Operations, HR, Legal, and Business Development on security best practices and policy compliance
security consulting, technical account management, IT project management)
3) Proven experience in client-facing security audit participation and contract reviews
4) Confident communicator — able to present security to

📌 Business Information Security Officer (España)
🏢 Foundever®
📍 España