The
Senior Project Manager, Technical Services
is responsible for orchestrating Duetto's most complex global implementations and migrations, acting as central project owner and trusted advisor to mid-sized-to-enterprise and highly complex customers. This role serves as a strategic bridge across time zones, managing overlapping multi-property engagements while absorbing planning and decision-making that current cross-region coverage cannot sustain. The role carries no direct reports but is formally accountable for developing project management capabilities across the regional teams.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability.



Trusted by clients ranging from integral chains to independent boutique hotels, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing
- Orchestrate
strategic project delivery across overlapping, multi-property implementation and migration engagements — including delivery-date sequencing, workload smoothing, and portfolio-level planning across concurrent projects.
- Direct
end-to-end deployment of enterprise and highly complex customer projects from kickoff through go-live.
- Establish
and maintain client relationships, navigating difficult conversations with senior client leadership as needed.
- Anticipate,
document, and escalate

📌 Snr Project Manager, Technical Services (Madrid)
🏢 Duetto
📍 Madrid