Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
Are you a strategist who makes, or a maker who thinks strategically? Can you turn an ambiguous enterprise challenge into a shared point of view, a testable experience, and evidence for the next decision? If you believe the best AI-enabled services are designed with clients and their users - not simply delivered to them - you will feel at home in the AI Innovation Lab with Kyndryl Vital.
Kyndryl Vital is a integral network of designers, engineers, researchers, writers,



and strategists helping organizations make sense of complexity and create experiences that are useful, responsible, and buildable. We combine behavioral insight, business understanding, and deep technology expertise so ideas can move beyond aspiration into delivery, adoption, and measurable value.
Based in Madrid and serving clients across Europe, the AI Innovation Lab is part studio, part workshop, and part proving ground. Client sponsors, frontline users, Kyndryl designers, and technologists work together in short, focused cycles: framing a challenge, making possibilities tangible, testing prototypes, and deciding what to stop, iterate, pilot, or scale. We favor demos over decks and evidence over opinion.
The opportunity
We are hiring two to three Creative Technologists who can bridge human-centered design, business strategy, and emerging technology. This is a shared role family, not a search for identical candidates. Everyone should be comfortable moving from ambiguity t

📌 Lead Creative Technologist (Madrid)
🏢 Kyndryl
📍 Madrid