Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader.

In this role you will:

We are looking for a 6 months intern in our Operations' Teams to begin in january 2027.

Your responsibilities :

Operations & Performance

Monitor and analyze KPIs, performance, and profitability of the Italian market.
Identify improvement opportunities across processes, staffing, and incentives.
Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
Build dashboards, reports, and insights to support decision-making.

Lab & Innovation

Contribute to Lab projects, from ideation to testing and implementation.




Test new processes, tools, products, or providers in a lean environment.
Analyze results and help scale successful initiatives.
Collaborate with product, data, marketing, sales, and operations teams.
Manage one or several projects end-to-end.

What we are looking for :

Graduate from a top-tier university, business school, or engineering school.
Fluent in Italian and English (Spanish or French is a plus)
Strong analytical mindset and data affinity.
High ownership and autonomy: you can manage multiple projects simultaneously.
Proactive, curious, hands-on, and impact-driven.
Strong communication and stakeholder-management skills.
Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.

What We Offer You:

Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finis

📌 LAB & Operations Intern (Barcelona)
🏢 papernest
📍 Barcelona