Remote position available for candidates based in Valencia and Málaga.

For our customers, Avature’s innovative technology is a business advantage, and our Training Team plays a key role in helping them understand how to navigate and leverage the platform. Our Training Specialists empower users to unlock Avature’s full potential through engaging sessions, high-quality learning resources, and ongoing support.

You'll deliver training to new and existing customers across a wide range of solutions and business scenarios, combining product knowledge, communication skills, and adaptability to ensure a smooth and effective learning experience.

Your Challenges And Objectives

Provide clear, engaging training sessions to help customers adopt Avature’s features, functionality, and their specific configuration.
Understand customer needs and deliver demos and trainings based on real use cases and business scenarios.
Continuously improve training materials, methodologies, and outcomes based on feedback and product evolution.

Your Day-to-day Activities

Coordinate, schedule,



and deliver virtual or on-site training sessions for customers and internal teams.
Prepare and deliver solution overviews, user/admin training, workshops, and recorded sessions, adapting content and delivery to different audiences, learning styles, and technical proficiency levels.
Create and update instructional materials (slides, exercises, polls, and related resources) to support training goals.
Troubleshoot issues during sessions and ensure a smooth experience while maintaining participant engagement.
Communicate clearly with customers, address questions, manage escalations when needed, and build strong relationships with key contacts.
Track training metrics (attendance, completion, feedback), evaluate effectiveness, and identify opportunities for continuous improvement.
Collaborate with internal teams to keep content aligned with product updates and share insights that enhance documentation, adoption,

📌 Customer Training Specialist, Proficient in English and French (España)
🏢 Avature
📍 España