About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across Europe. We take pride in facilitating life-changing career opportunities, specifically specializing in high-demand roles such as our current Swedish Speaking Video Streaming Customer Experts position in Greece.
Job Overview
We are searching for passionate professionals to join the booming streaming platforms industry, providing world-class support to subscribers. This is an exceptional opportunity for those seeking high-quality jobs in Greece, combining career growth in a digital-first environment with the Mediterranean lifestyle.
Key Responsibilities
Provide expert, high-quality assistance to users of our general streaming platforms via chat, email, and phone.
Troubleshoot technical playback issues, subscription billing, and application navigation for Swedish-speaking customers.
Guide users through personalized content discovery to enhance their overall engagement with the streaming platform.




Maintain detailed records of customer inquiries and resolution steps within the CRM system.
Collaborate with internal departments to identify emerging trends in streaming platform usage and feedback.
Ensure all interactions reflect the premium quality and innovative spirit of our streaming partner.
Adhere to security and privacy guidelines to protect user streaming account data.
Native or fluent Swedish (spoken and written) is essential for this role.
Valid EU passport (mandatory) to facilitate your transition to one of our Swedish-speaking jobs.
Strong passion for streaming technology and digital content consumption.
Excellent communication skills and an empathetic approach to customer support.
Ability to thrive in a remote work environment while remaining connected to a supportive team.
Proficiency in basic computer navigation and digital platform troubleshooting.
What We Offer
Competitiv

📌 Swedish Speaking Video Streaming Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España