MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions.This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!Languages Required:Excellent command of TurkishProfessional level of another European language (Spanish / French / Italian / Dutch)Professional level of EnglishMain Responsibilities :Communicate with customers via chat, video, and co-browsing toolsUnderstand customer needs and recommend the adecuado product through tailored solutions and expert adviceSupport customers with the initial setup and discovery of their new devicesIdentify opportunities for cross-selling and up-selling to maximize customer valueShare responsibility for project KPIs through reporting and analysisContinuously develop your skills and contribute to training materials for the teamCore Skills :Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)Comfortable with digital communication tools and video callsAbility to build trust and connect with customers in a clear, empathetic, and professional wayWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays).What's on Offer :Competitive Salary of EUR 25,000-30,000 OTEFully remote position anywhere in SpainFull-time schedulePermanent contractFull training on the brands and devices you will supportA dynamic startup-like atmosphere with the stability of an international corporationThe chance to shape a new business area within the international MediaMarktSaturn familyOur Recruitment process :Step 1: Video Interview with our Recruiter to learn more about youStep 2: Video Interview with the Team Manager and Head of HR
📌 Technology Customer Service Specialist with Turkish (Full remote anywhere in Spain) (Madrid)
🏢 Babel Profiles
📍 Madrid
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