Overview Executive Head of Infrastructure for Southern Europe West & Africa, responsible for leading commercial activities in the region, achieving short and long term sales goals, and driving Hempel’s Double Impact strategy. Responsibilities Develop and execute a sales strategy to secure current customer growth and new customer acquisition. Partner with Commercial Excellence, Marketing, Key Account Management, and Solution Management to implement Double Impact strategy activities. Lead the activities across 10+ countries (France, Spain, Portugal, Morocco, Africa) ensuring the Sales Team meets financial and operating objectives. Manage profitability and legal signatory responsibilities for selected entities. Establish vision, review policies (pricing, product mix, brand portfolio) and refine strategies. Monitor sales performance, forecast regional volume allocation, pricing and revenue, and adjust strategies as needed. Implement pricing and profitability strategies while maintaining company profitability. Transform selling activities, including customer classification and pipeline management. Ensure compliance with Hempel procedures and policies. Represent and protect local legal entities in the area, serve on boards as needed. Oversee people management: develop, coach, evaluate and grow the sales team. Guide talent philosophy, manage KPIs,



performance reviews and talent development. Lead customer engagement initiatives, sustain high satisfaction and address complaints. Drive cross‑functional collaboration and operational efficiency. Collect and analyse data, track KPIs, dashboards, Net Promoter Score (NPS‑C), and produce action plans. Qualifications 7+ years of progressive people management experience, including managing managers. 10+ years of proven experience in Customer Services, Sales, or Marketing roles. Strategic organizational planning experience. Experience in one or more of the geographies covered (Southern Europe West & Africa) is advantageous. Education Bachelor’s degree (preferred MBA or related master’s program). Skills & Traits Fluency in English;
additional proficiency in French, Spanish, or Portuguese. Quality orientation with experience working to quality standards. Ability to work under high pressure while meeting aggressive deliverables. Organized, deadline‑oriented, versátil and adaptable to change. Strong computer skills: ERP (Microsoft preferred), MS Office (Advanced Excel & Power Point), CRM Software. Excellent cross‑functional communication and collaboration skills. Proactive, creative, innovative mindset. #J-18808-Ljbffr

📌 Director, Infrastructure, Southern Europe West & Africa (Madrid)
🏢 Hempel Paints Kuwait Company W.L.L.
📍 Madrid