Company Description
Ralph Lauren Corporation (NYSE:RL) is a general leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren,



we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Embrace the Customer service model and drive positive behaviors around the company focus areas
Deliver the business initiatives to support the brand business vision and increase productivity
Lead & develop the team to deliver the RL Selling Culture
Execute the Brand Presentation guidelines to further enhance the RL Selling Culture
Essential Duties & Responsibilities
Exceed sales and profitability targets
Deliver sales and profitability through key metrics: KPI
Deploy Staff resource to match skill/experience & customer requirements
Adopt tools & processes to improve employee efficiency & increase productivity
Understand and support budgetary requirements to increase the store profitability
Manage & maintain a safe working environment for customers and employees
Maintain compliance of all company policy & procedures including health and safety and employment legislation
Partner with the operations manager and implement action plans to minimize shrink and improve store compliance
Experience, Skills & Knowledge
Previous managerial experience with a fast paced high volume retail environment.
Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
Able to prioritize work load, meet tight deadlines and specified standards
Excellent organizational, planning and time management skills
Excellent communication skills and the ability to engage, motivate and influence direct team and others
Required languages: English
Computer skills: MS Office
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📌 Ralph Lauren Department Manager (Madrid)
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📍 Madrid